Hi All, There is a 24x7 supported source for the operational products which you have been getting from ftp to polar.ncep.noaa.gov. The operational system is ftpprd.ncep.noaa.gov. It is organized differently than polar is, so we have provided a translation table at http://polar.ncep.noaa.gov/mmab/translation.html If files that should be available (see translation.html) are unavailable or ftpprd is unreachable, the address to write is SDM@noaa.gov. If you have a question about the contents of the files, the contact person remains the same as before, ex: NCEP.EMC.Waves@noaa.gov if it is a wave model file you're interested in. Robert Grumbine NCEP.EMC.MarineWeb@noaa.gov